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Privacy Policy

• Any individual data entered or submitted while requesting an item would stay on very secured servers, until the point that the requests are downloaded and processed.
• You concur that we may utilize Personal data given by you with a specific end goal to conduct anti-fraud checks. Individual Information that you give might be revealed to a credit reference or extortion aversion office, which may keep a record of that data.
• Such information isn’t sold to any third party and every single vital measure is taken to protect the information that is received from you.
• We won’t be considered in charge of any misfortune you may endure if an outsider acquires unapproved access to any information while requesting or perusing the site.
• We cannot be held liable for any loss that you might procure because of any kind of data breach while ordering from or browsing the website.
• We will not be held responsible for any loss you may suffer if a third party procures unauthorized access to any data whilst ordering or browsing the website.

SHIPPING INFORMATION

  • we offer free delivery globally But if your delivery address is a remote area then you have to pay the extra money it is just shipping agency is also taking high charge to deliver the product.
  • All our products are carefully manufactured to provide you with the highest quality. It takes approximately 10-15 days to deliver to you at your doorstep after your product is made.
  • We strive to deliver the goods within the schedule, but delays are sometimes inevitable due to unforeseen factors or force majeure, etc.
  • Once the product is delivered to the customer, Dojewellers.com will no longer be responsible in case of damage or loss of the product.
  • we do not ship to PO boxes. please use a non-PO box shipping address to receive your product
  • You can contact us if you have any questions regarding your delivery issues at our email us at dojewellers123@gmail.com

 

Returns

  • Only items with manufacturing defects are eligible for return with the original tag intact.
  • To avail of the return policy, the jewelry needs to reach us on or before the 30th day from the day it was delivered
  • Refund requests or return/replacement requests will be solely confirmed after we receive the product in its original condition, unworn, and with original packaging and certificates.
  • If the purchased jewelry has been altered or modified in any way by the customer or by a third party or the item will not send in the original condition, then the Refund does not apply and the item is non-refundable.
  • Buyers are responsible for return postage costs but in some cases, we provide you a return charge, for further please contact us before shipping the item back.
  • Custom orders and engraved orders are non-refundable.
  • Our advice to you is to check your item when it arrives and inform us of defects or damages, in such case you can email us at info@dojewellers.comdojewellers123@gmail.com in 3-4 days from the delivery date.